CISO New York Summit | June 19, 2018 | New York, NY, USA

↓ Agenda Key

Keynote Presentation

Visionary speaker presents to entire audience on key issues, challenges and business opportunities

Keynote Presentations give attending delegates the opportunity to hear from leading voices in the industry. These presentations feature relevant topics and issues aligned with the speaker's experience and expertise, selected by the speaker in concert with the summit's Content Committee." title="Keynote Presentations give attending delegates the opportunity to hear from leading voices in the industry. These presentations feature relevant topics and issues aligned with the speaker's experience and expertise, selected by the speaker in concert with the summit's Content Committee.

Executive Visions

Panel moderated by Master of Ceremonies and headed by four executives discussing critical business topics

Executive Visions sessions are panel discussions that enable in-depth exchanges on critical business topics. Led by a moderator, these sessions encourage attending executives to address industry challenges and gain insight through interaction with expert panel members." title="Executive Visions sessions are panel discussions that enable in-depth exchanges on critical business topics. Led by a moderator, these sessions encourage attending executives to address industry challenges and gain insight through interaction with expert panel members.

Thought Leadership

Solution provider-led session giving high-level overview of opportunities

Led by an executive from the vendor community, Thought Leadership sessions provide comprehensive overviews of current business concerns, offering strategies and solutions for success. This is a unique opportunity to access the perspective of a leading member of the vendor community." title="Led by an executive from the vendor community, Thought Leadership sessions provide comprehensive overviews of current business concerns, offering strategies and solutions for success. This is a unique opportunity to access the perspective of a leading member of the vendor community.

Think Tank

End user-led session in boardroom style, focusing on best practices

Think Tanks are interactive sessions that place delegates in lively discussion and debate. Sessions admit only 15-20 participants at a time to ensure an intimate environment in which delegates can engage each other and have their voices heard." title="Think Tanks are interactive sessions that place delegates in lively discussion and debate. Sessions admit only 15-20 participants at a time to ensure an intimate environment in which delegates can engage each other and have their voices heard.

Roundtable

Interactive session led by a moderator, focused on industry issue

Led by an industry analyst, expert or a member of the vendor community, Roundtables are open-forum sessions with strategic guidance. Attending delegates gather to collaborate on common issues and challenges within a format that allows them to get things done." title="Led by an industry analyst, expert or a member of the vendor community, Roundtables are open-forum sessions with strategic guidance. Attending delegates gather to collaborate on common issues and challenges within a format that allows them to get things done.

Case Study

Overview of recent project successes and failures

Case Studies allow attending executives to hear compelling stories about implementations and projects, emphasizing best practices and lessons learned. Presentations are immediately followed by Q&A sessions." title="Case Studies allow attending executives to hear compelling stories about implementations and projects, emphasizing best practices and lessons learned. Presentations are immediately followed by Q&A sessions.

Focus Group

Discussion of business drivers within a particular industry area

Focus Groups allow executives to discuss business drivers within particular industry areas. These sessions allow attendees to isolate specific issues and work through them. Presentations last 15-20 minutes and are followed by Q&A sessions." title="Focus Groups allow executives to discuss business drivers within particular industry areas. These sessions allow attendees to isolate specific issues and work through them. Presentations last 15-20 minutes and are followed by Q&A sessions.

Analyst Q&A Session

Moderator-led coverage of the latest industry research

Q&A sessions cover the latest industry research, allowing attendees to gain insight on topics of interest through questions directed to a leading industry analyst." title="Q&A sessions cover the latest industry research, allowing attendees to gain insight on topics of interest through questions directed to a leading industry analyst.

Vendor Showcase

Several brief, pointed overviews of the newest solutions and services

Taking the form of three 10-minute elevator pitches by attending vendors, these sessions provide a concise and pointed overview of the latest solutions and services aligned with attendee needs and preferences." title="Taking the form of three 10-minute elevator pitches by attending vendors, these sessions provide a concise and pointed overview of the latest solutions and services aligned with attendee needs and preferences.

Executive Exchange

Pre-determined, one-on-one interaction revolving around solutions of interest

Executive Exchanges offer one-on-one interaction between executives and vendors. This is an opportunity for both parties to make key business contacts, ask direct questions and get the answers they need. Session content is prearranged and based on mutual interest." title="Executive Exchanges offer one-on-one interaction between executives and vendors. This is an opportunity for both parties to make key business contacts, ask direct questions and get the answers they need. Session content is prearranged and based on mutual interest.

Open Forum Luncheon

Informal discussions on pre-determined topics

Led by a moderator, Open Forum Luncheons offer attendees informal, yet focused discussions on current industry topics and trends over lunch." title="Led by a moderator, Open Forum Luncheons offer attendees informal, yet focused discussions on current industry topics and trends over lunch.

Networking Session

Unique activities at once relaxing, enjoyable and productive

Networking opportunities take various unique forms, merging enjoyable and relaxing activities with an environment conducive to in-depth conversation. These gatherings allow attendees to wind down between sessions and one-on-one meetings, while still furthering discussions and being productive." title="Networking opportunities take various unique forms, merging enjoyable and relaxing activities with an environment conducive to in-depth conversation. These gatherings allow attendees to wind down between sessions and one-on-one meetings, while still furthering discussions and being productive.

 

Tuesday, June 19, 2018 - CISO New York Summit

7:30 am - 8:10 am

Registration and Networking Breakfast

 

8:15 am - 8:25 am

Welcome Address and Opening Remarks

 

8:25 am - 8:55 am

Keynote Presentation

Disrupt or Be Disrupted: The Digital Transformation Journey Has No Parking Lots

The seemingly ever expanding cadre of technological tools available to incumbent industry leaders are also available to myriad start-ups. Start-ups are using these new technologies to disrupt industries of all types, changing how customers think about tried and true industries. Disruption is found on every corner and it is critical for CIOs, CISO and CMOs to lead their organizations in a way that make them as nimble as their competitors.

Takeaways:

  1. Technology enables companies, especially start-ups with no legacy infrastructure, to disrupt industries overnight.
  2. CIOs need to lead their companies in ways that disrupt before they are disrupted by others.

 

9:00 am - 9:30 am

Keynote Presentation

Imagine the Blockchain Possibilities: Multiple Uses for Multiple Industries

Blockchain can help businesses cut costs, increase efficiency, increase security and develop a competitive differentiation. While blockchain, via Bitcoin, was associated with a cybercurrency and thus all about Banking and Financial industries, blockchain can provide transformative capabilities for businesses in healthcare, government, finance, insurance, banking and even supply chain. We will explore just some of the ways that blockchain networks are driving transformation in industries far and wide.

 

9:35 am - 10:00 am

Executive Exchange

 

Thought Leadership

Cognitive Computing and Industry 4.0

No industry has great potential than the Manufacturing to take advantage of Digital Disruption technologies such as IoT, AI and other Cognitive Computing Solutions. These technologies are increasing Manufacturer's agility in making operational decisions to improve throughput and reduce downtime. We will discuss the latest trends in how these advanced technologies are transforming the Manufacturing industry.

Takeaways:

  1. Manufacturing is an ideal industry to take advantage of Digital Disruption technologies..
  2. Manufacturing CIOs need to explore how these technologies and solutions can help them drive operational improvements.

Thought Leadership

IoT for Enterprise: Beyond Wearables & Appliances

Sure, we can check the internet to see the contents of our refrigerator, changer the temperature in our home and see what our pets are doing while we are gone; however, IoT goes way beyond this. IoT can change how customers interact with companies and how companies run their operations.

Takeaways:

  1. IoT goes beyond the obvious consumer applications of home appliances and wearables.
  2. CIOs need to understand how IoT is a driver of digital transformation within their companies.

Thought Leadership

Customer Journey is a Roundabout, Not a One Way Street

Whether customers buy your products in-store or online, the path to purchase is no longer linear. It's no longer new that the internet and mobile have changed the customer journey and how prospective customers engage and learn with products or services Today's journey is a roundabout, with consumers jumping in and out of platforms, devices, while speaking to friends and family simultaneously. Today's consumers don't make distinctions between being online and shopping offline - they want the experience to be seamless. Successful marketing programs today must be omnipresent and omnichannel. During this session we will discuss best practices and use cases of successful omnichannel marketing efforts that drive not only in-store purchases, but consumer loyalty to keep them coming back. 

Takeaways: 

  • Today's customer journey is not a straight path from interest to purchase, it winds through channels and devices - not always looking to buy but ready to be influenced.
  • Successful companies are implementing effective omnichannel marketing programs that drive more than a strong bottom line, they get customers talking and returning.  
  • Finding a strong partner that understands your business, your customer and how to best reach them throughout the journey is key to marketing success
 

10:05 am - 10:30 am

Executive Exchange

 

Think Tank

Can Blockchain Improve KYC processes?

Banks and other financial institutions are required to comply with Know Your Customer (KYC) regulations to prevent fraud and money laundering. Blockchain holds the promise of improving KYC processes through faster, more secure and more cost efficient customer verification.

Takeaways:

  1. KYC can be an arduous, time consuming and costly process for banks and financial institutions.
  2. Blockchain can help reduce the investment of time and money of complying with KYC regulations.

Think Tank

Internet of Things in retail: The Journey from RFID to IoT

Retailers have utilized RFID for years. New and improved technologies, devices and solutions have provided opportunities to improved the Retail Customer Experience as well as improve back office data collection and inventory management. We will discuss how the Internet of Things (IoT) is transforming today's retail experience..

Takeaways:

  1. Retail is an ideal industry to leverage the benefits of IoT solutions.
  2. Learn about the best practices and pitfalls to avoid.

Think Tank

Taking Directions from the Passenger Seat: Social as a Driver of Transformation

While we are driving the transformational journey for our companies and our customers, the smartest of us are listening to the person in the passenger seat giving direction: the customer. The customer is able to guide us through the myriad of social media tools to engage with your brand. Social needs to a two-way communication, speaking to the customer as much as you listen to them.   

Takeaways:

  1. Customers now have unprecedented access to steer where your company goes.
  2. Effective two-way use of social media can get you to the right destination on your customer journey.  

 

10:30 am - 10:40 am

Morning Networking Coffee Break

 

11:15 am - 11:40 am

Executive Exchange

 

Thought Leadership

Supply & Demand: Blockchain Impacts on Supply Chain

A chain, whether a supply chain or any other chain, by definition has links. The challenges inherent to supply chains is that the links are often disparate third parties from initial manufacturer to transportation to final destination. This disparate chain can lead to miscommunication and inventory discrepancies. Blockchain technology can provide a solution that offers a single source of truth about all items within the supply chain.

Takeaways:

  1. Supply chains have challenges due to multiple third-party "links" in the chain.
  2. Blockchain can provide a single source of truth for all those along the chain resolving inventory discrepancies.

Thought Leadership

IoT & Fog Computing: IoT Is Driving Cloud of Things

The Internet of Things (IoT) is driving the demand for capturing, storing and accessing data in vast locations while the demands for speed and low latency are not changing. Fog computing or distributed cloud computing is becoming an effective solution to implement IoT with the required latency KPIs.

Takeaways:

  1. IoT drives the need for more data from more places without increasing latency.
  2. Fog or distributed cloud computing is a path forward to effective implementation of IoT.

 

11:45 am - 12:10 pm

Executive Exchange

 

Executive Boardroom

Machines Are Friends Not Foes: Using Cognitive Computing to Assess Threats

Popular movies, books and television shows typically position advanced technology as a threat to humanity and all we hold dear. Yet cognitive computing technologies such as artificial intelligence (AI), machine learning (ML), natural language processing and augmented reality (AR) are helping CIOs and CISOs make better decisions faster. We will discuss how cognitive computing can help us navigate the acceleration of activity and decisions that we are experiencing on our digital transformation journeys.

Takeaways:

  1. New cognitive computing technologies can be unnerving and difficult to trust.
  2. Used properly, cognitive computing technologies such as AI, ML and AR can provide data to humans in such a way to enable us to better prioritize the decisions we must make and make those decisions more effectively.

Executive Boardroom

IoT and AI: Using Technology to Interpret the Data

One of the promised benefits of IoT is the ability to capture, process and analyze more data that can then be used to transform a company's operations. More data, however, may mean nothing if it can't be analyzed and interpreted. AI and Machine Learning are promising tools to help CIOs, CDOs , CFOs and CMOs turn data into actionable next steps.

Takeaways:

  1. IoT is providing a significant increase in data that can be used to transform a business
  2. AI and Machine Learning can help C-Levels and other key leaders more efficiently analyze and turn data into actions.

 

12:15 pm - 1:25 pm

Working Lunch & Panel

CIOs/CISO/CMOs as the Consummate Communicator

Digital disruption, which is causing digital transformation, is changing how you equip your employees and how your company interacts with customers. It is also changing the role of the CIO and CISO to be a business leader and internal sales leader for transformation. CIOs are now responsible for communicating strategies and recommendations to CxOs, boards and key stakeholders within a company. Join us, during lunch, for a passionate panel discussion with your peers as they share how they are successfully communicating internally to accomplish the company's goals. 

Takeaways:  

  • CIOs must be great communicators, not only with their teams, but the rest of the organization. 
  • CIOs must learn the best ways to communicate clarity and urgency with boards and CXOs.
 

1:30 pm - 1:55 pm

Solutions Spotlight

Deep dives into the latest and greatest technology solutions to today's business problems.

 

2:00 pm - 2:25 pm

Executive Exchange

 

Think Tank

"Show Me the Money!" Cost Reduction Realities of Blockchain in Financial Markets

Blockchain solutions provide an opportunity for financial institutions to reduce error rates, reduce capex and operating costs and reduce security risks. This all sounds great, but is it real? What are the realities and how do we achieve the promised benefits?

Takeaways:

  1. Blockchain is promising significant benefits to industries, especially the financial industries.
  2. We will explore what is real and what is not and how to achieve the promised benefits of blockchain.

Think Tank

CIOs Got Talent: Ensuring Your Organization Has the Best People

While new technology and solutions can help CIOs make faster, better and more decisions for an organization, nothing will take the place of a highly talented workforce. CIOs need to be great recruiters of talent, but even more importantly growing the skills and capabilities of their team providing engaging and challenging opportunities for people. Competitive compensation is important for retaining great talent, but so is a work environment where individual growth and development are front of mind and not an after thought.

Takeaways:

  1. Highly skilled employees want an environment where they can grow their skills and feel appropriately challenged.
  2. Finding the best people, inside and outside of your company, and then providing a path to individual excellence is a key responsibility of CIOs.

Think Tank

Is Programmatic the Self-Driving Vehicle for the Customer Journey?

Every day we hear about the future brought on by self driving cars. Digital marketers have also been promised that programmatic tools will help them drive effective marketing decisions without human involvement. We will discuss the hype vs the reality and discuss what to expect in 2018.

Takeaways:

  1. Programmatic marketing tools have great promise to help automate the digital marketing process.
  2. We will discuss hype vs reality and the near term future of programmatic tools.

 

2:30 pm - 2:55 pm

Executive Exchange

 

Executive Boardroom

Skip the Infrastructure Lines: Using Blockchain for Speed to Market

Detailed Description TBD

 

3:00 pm - 3:25 pm

Executive Exchange

 

Think Tank

The Intersection of the Connected Worker & IoT

The smartphone is the primary communication and computing device for many of today's consumers. This dependency on mobile devices will translate into a majority of enterprise computing outside of traditional PC computing. This will have the greatest impact with on-campus (non-office-based) and off-campus mobile workers who are becoming increasingly connected by rich, real-time communications powered by mobile applications running on wearable devices such as smart glasses. The rise of IoT in the enterprise, or the enterprise of things, will allow these workers to instantly connect with assets in the field to gain immediate understanding of the situation around them.

This session will explore the impact that these connected workers and endpoints will have on your enterprise and its ability to drive growth. Attendees will also learn security concerns that come with these new tools and how to best address them.

Think Tank

Digital Disruption: Proactive Path vs Reactive Response

Shakespeare wrote that we should be afraid of greatness as "some are born great, some achieve greatness and some have greatness thrust upon them". This is true today as well for CIOs and CISOs. Digital transformation driven by digital disruption will happen, the only question being will the CIO drive it or will it be thrust upon them. We will discuss how to be a proactive voice in driving your company's digital transformation journey instead of waiting and responding to the voice of others.

Takeaways:

  1. Digital transformation is happening with or without our actions.
  2. The most successful CIOs will drive this transformation from a proactive point of view instead of reacting to internal and external voices.

Think Tank

Defining the Customer Journey: 2018 & Beyond

Customers are consumers of digital technologies such as IoT, AR and VR. The plethora of mobile devices has enabled them to consume products where they want and when they want which has raised the bar on customer expectations from the companies they buy from. Customers who have become accustomed to personalized interactions online are now expecting that when they walk into retail stores.  In order for companies to continue to be relevant they need to be on the forefront of adapting the customer journey. We will discuss the current trends as well as share case studies of successful customer journey upgrades.

Takeaways:

  1. Highly technical customers will demand a mobile and efficient customer journey.  
  2. Keeping these customers in the forefront of your entire customer journey is the key to remaining both relevant and competitive.

 

3:25 pm - 3:35 pm

Afternoon Networking Coffee Break

 

3:40 pm - 4:05 pm

Executive Exchange

 

Think Tank

Machines Are Friends Not Foes: Using Cognitive Computing to Assess Threats

Popular movies, books and television shows typically position advanced technology as a threat to humanity and all we hold dear. Yet cognitive computing technologies such as artificial intelligence (AI), machine learning (ML), natural language processing and augmented reality (AR) are helping CIOs and CISOs make better decisions faster. We will discuss how cognitive computing can help us navigate the acceleration of activity and decisions that we are experiencing on our digital transformation journeys.

Takeaways:

  1. New cognitive computing technologies can be unnerving and difficult to trust.
  2. Used properly, cognitive computing technologies such as AI, ML and AR can provide data to humans in such a way to enable us to better prioritize the decisions we must make and make those decisions more effectively.

Think Tank

Going Mobile: Mobility, AR & VR as a Driver of Enterprise Transformation

Mobility has changed everything. Mobility combined with virtual reality (VR) and augmented reality (AR) is changing commerce in ways unforeseen ways driving customers to expect more on how they engage with a company. This power shift from company to customer has put increased pressure on on businesses to change. However, mobility, AR and VR can also be the beacon that drives a company's digital transformation due to its universality in experience and understanding and is impacting the work of CIOs, CISOs, CMOs and Customer Experience Officers

Takeaways:

  1. Mobility is changing both how employees and customers think about and interact with a company.
  2. Mobility can also be the overarching driver that enables CIOs/CISOs/CMOs to rally an organization to the next step on the digital transformation journey.

 

4:10 pm - 4:35 pm

Executive Exchange

 

Innovation Showcase

An exclusive opportunity to be exposed to the hottest new solutions providers in a quick-hit format designed to whet the appetite and spark immediate interest.


 

4:40 pm - 5:00 pm

What's the Next Stop On the Transformation Journey?

Our Governing Board will summarize the learnings from the day and discuss the path forward for building an ongoing community of CIOs where common issues can be addressed and success stories can be shared. 

Takeaways:  

  1. Building an ongoing community with your peers can be an invaluable resource for tackling the digital transformation projects ahead of you. 
  2. Sharing stories of success (and failures) is not reserved to a one-day CIO Summit, but should be shared on a regular basis with your peers.
 

5:00 pm - 6:30 pm

Summit Happy Hour